Our air conditioner went out two days ago and with it being so hot this year, I expected Swan to be so busy that they might not get to us for a week. The air went out Thurs. night, we called Friday morning and by Saturday afternoon we had nice, cool air again! Everyone from Tim, who answered our call at 7 Friday morning, to Curtis who diagnosed the problem and finally Andy who installed our new blower, were phenomenal! Thank you, again!! – Michelle A.